TUMBLER"Tumbler Locksmiths, licensed and bonded, now responding to Nairobi estates in under 40 minutes"
14 Mar 2025"The vetted locksmith service Kilimani landlords are calling first"
02 Nov 2024"Bonded, GPS-tracked, and on record — Tumbler sets the benchmark for transparent locksmith services"
18 Jun 2024"Nairobi's first locksmith to publish its police-clearance certificate on every invoice"
09 Jan 2025"Property managers across Westlands cite Tumbler as the only locksmith they trust after hours"
22 Aug 2024"Safe resets, padlock replacements, Yale extractions — all documented to the shilling"
30 Apr 2024"Tumbler Locksmiths, licensed and bonded, now responding to Nairobi estates in under 40 minutes"
14 Mar 2025"The vetted locksmith service Kilimani landlords are calling first"
02 Nov 2024"Bonded, GPS-tracked, and on record — Tumbler sets the benchmark for transparent locksmith services"
18 Jun 2024"Nairobi's first locksmith to publish its police-clearance certificate on every invoice"
09 Jan 2025"Property managers across Westlands cite Tumbler as the only locksmith they trust after hours"
22 Aug 2024"Safe resets, padlock replacements, Yale extractions — all documented to the shilling"
30 Apr 2024Every LockOpened.Every StepOn Record.
Tumbler dispatches a licensed, police-vetted technician to jammed doors, seized padlocks, and snapped keys across Nairobi's estates and business districts. Arrival in forty minutes or less. Every tool, every action, every shilling documented before the invoice is signed.
≤40
Minutes to arrival, guaranteed8+
Years licensed in Nairobi
"Available 24 hours,
seven days a week"
How a Tumbler Call Works,
Step by Witnessed Step
Five phases. Five evidence points. Nothing happens behind the hand.
Your call is logged, time-stamped, and assigned within 90 seconds.
The moment you ring, our dispatch system creates a job record with your estate name, lock type, and GPS pin. You receive a confirmation SMS showing your technician's name, photo, and estimated arrival time. No anonymous strangers. No vague promises.
Job ID · Technician name · GPS ETA · Encrypted call log
You see the badge before the toolkit opens.
Every Tumbler technician carries a laminated County-issued photo ID, a police clearance certificate dated within the current year, and a numbered company card matching the job SMS you received. You are entitled to check all three before granting access. We expect you to.
County ID · Police Clearance · Job-matched company card
Plain language. Every tool named before it touches the lock.
Before any instrument leaves the canvas roll, the technician explains the method: lock-pick set for pin-tumbler cylinders, extraction kit for snapped keys, bump-resistant bypass for mortise locks, or drill-and-replace for seized deadbolts. You choose whether to proceed. Nothing happens without your explicit consent.
Pick set · Extraction kit · Bump bypass · Drill-and-replace
Parts and labour separated to the shilling, before you sign.
The invoice is generated on-site on a tablet and shows: call-out fee, labour by the half-hour, any replacement hardware at supplier cost plus a stated margin, and the KRA-compliant VAT line. You see every figure before the job is marked complete. No surprises on the statement.
KES call-out · Labour rate · Parts at cost · VAT itemised
A signed record you keep. A counter-signed copy we file.
Once the lock is open and the client is satisfied, a digital completion certificate is signed on the tablet — client signature, technician signature, timestamp, and job photo attached. The client receives a PDF by SMS within five minutes. We retain the counter-signed original for seven years. Every job, a paper trail.
Digital signature · Job photo · PDF via SMS · 7-year archive
Forty Minutes or Less,
Anywhere in Greater Nairobi
Two dispatch vehicles operate from a central point in Upperhill, reaching every listed zone within the guaranteed window. If we miss the time, the call-out fee is waived — no argument, no paperwork.
High-density flats, property managers
Office blocks, retail units
Safe resets, shop fronts
Gated estates, Yale extractions
High-security properties
Apartments, maisonettes
Townhouses, compound gates
Family homes, rentals
Corporate offices, server rooms
Cleared for diplomatic zones
High-density residential
Estates, business parks
Time Guarantee: If we arrive after the stated window, your call-out fee (KES 800) is waived in full. No forms, no chasing — it is deducted from the invoice automatically.
"Two vehicles, one city,
forty minutes."
Locked out right now?
One call is all it takes.
Available 24 hours · 7 days · 365 days
Every Shilling Accounted For,
Before You Agree to Anything
All prices include VAT at 16%. Parts are charged at supplier invoice cost plus a 15% handling margin — always shown separately.
Call-Out Fee
KES 800Covers dispatch and first 30 minutes on-site, Nairobi Metro
Waived if we miss the arrival window
Call-Out Fee
Covers dispatch and first 30 minutes on-site, Nairobi Metro
Waived if we miss the arrival window
Pin-Tumbler Lock Pick
KES 600Standard Yale and Abloy cylinders, no damage to lock
Non-destructive method
Pin-Tumbler Lock Pick
Standard Yale and Abloy cylinders, no damage to lock
Non-destructive method
Snapped Key Extraction
KES 750Broken key fragment removed from cylinder
Existing lock preserved
Snapped Key Extraction
Broken key fragment removed from cylinder
Existing lock preserved
Deadbolt Bypass
KES 900Mortise and rim deadbolts, bump-resistant method
Client consent required before any bypass
Deadbolt Bypass
Mortise and rim deadbolts, bump-resistant method
Client consent required before any bypass
Lock Drill & Replace
KES 1,700 – 3,300When non-destructive entry is not possible
Parts quoted at supplier cost + 15% margin stated on invoice
Lock Drill & Replace
When non-destructive entry is not possible
Parts quoted at supplier cost + 15% margin stated on invoice
Safe Combination Reset
KES 2,500Mechanical and electronic safes, combination change
New combination set by client, not technician
Safe Combination Reset
Mechanical and electronic safes, combination change
New combination set by client, not technician
Padlock Replacement
KES 950 – 1,700Heavy-duty brass padlock supplied and fitted
Brand and grade shown before purchase
Padlock Replacement
Heavy-duty brass padlock supplied and fitted
Brand and grade shown before purchase
Additional Half-Hour
KES 400Beyond the first 30 minutes included in call-out
Billed in 30-minute increments, not rounded up
Additional Half-Hour
Beyond the first 30 minutes included in call-out
Billed in 30-minute increments, not rounded up
All invoices are KRA-compliant and include a PIN certificate. Night-rate surcharge (22:00 – 06:00): KES 400 added to call-out fee. Prices effective January 2026.
Call a Verified Locksmith NowTestimony on Record,
Credentials Published
The technician showed me three forms of ID before touching the lock. I photographed them all. The invoice matched the quote to the shilling. I've used Tumbler twice now and recommended them to every manager on our complex.
Wanjiku Njoroge
Property Manager, Kilimani Court Apartments
Safe combination had to be reset before 7 AM trade. They were at the shop on Moi Avenue by 5:40. The new combination was set by me, not the technician — exactly as they said it would be. That matters in my business.
Ramesh Patel
Owner, Patel Hardware Supplies, Moi Avenue
Snapped key at 11 PM on a Sunday. Two kids in the car. Tumbler arrived in thirty-two minutes. The completion certificate came through on SMS while we were still at the door. That document alone told me this was a real company.
Amina Odhiambo
Homeowner, Greenfields Estate, Syokimau
We manage fourteen units in Lavington. Tumbler is the only locksmith on our approved vendor list. The GPS confirmation before each call is the feature our insurance underwriter specifically asked for.
David Kimani
Director, Lavington Properties Ltd.
Nairobi City County Trade Permit
NCC/2024/LK/00471
Expires: Dec 2026
National Police Service Clearance
NPS/CLR/2025/04712
Expires: Apr 2026
Kenya Revenue Authority PIN
P051234567X
Expires: Ongoing
Insurance Bond — Fidelity Cover
UAP/BOND/2025/LK9921
Expires: Jun 2026
Every document above is the real certificate — not a scan of a photocopy. Tap to view the originals.
Call Now · +254 700 000 0003,200+
Jobs completed
4.9/5
Client rating
98%
On-time arrival
0
Unresolved complaints